If you’re looking to exchange your order for an incorrect size in aparell or products that were damaged during shipping, we're here to help! We offer exchanges within 5 days of receiving your order. Note Customer will have to pay for shipping cost, restocking fee.
Please note the following exceptions to our exchange policy:
Below are some examples of common exceptions.
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Discounted items are final and cannot be returned or exchanged
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Returned items must have tags still on and be returned in original packaging
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Returned items must have no visible signs of wear or use
To initiate an exchange, please complete the following steps:
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Login to our online return portal using your email address and order ID
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Choose the products you wish to exchange from your order
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Print your prepaid shipping label that you will receive by email
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Send all items back to us using the label provided
Additional Information:
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Please allow 7-10 business days for replacement product
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Customer will need to pay postage fee and shipping and handling
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Restocking fees: One dollar per item exchange
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Contact us for help or questions [email protected]